Overview:
Sir Grout is a leading company in the "hard surface" restoration industry that offers professional services to satisfy the needs of local homeowners and businesses. Our trademark cleaning, repair and flagship "color sealing process" have set us apart from the traditional restoration methods.
Sir Grout also offers natural stone honing, polishing and sealing for marble, granite, travertine, limestone, and other natural stones. We provide all professional services to recover the splendor of your hard surfaces. Whether it's tile or grout cleaning and sealing or natural stone restoration our unique processes and products will transform and renew floors, kitchens, foyers, mudrooms, bathrooms, showers and more in less than a day.
To meet the growing demand of our customers, Sir Grout offers a no sanding wood armor renewal process using "Wood Armor" which cleans, shines and protects wood floors and stairs without creating dust, odors and inconveniences.
By scheduling an appointment, Sir Grout can offer free in-home/office consultations providing detailed written estimates and descriptions of our services supported by a written warranty. All our locations are locally owned and operated (licensed and insured). Each Sir Grout service technician undergoes an extensive training process and is qualified to help you understand the best way to care for your surfaces once work has been completed.
The Sir Grout Franchise has been recognized and awarded by many publications, including Entrepreneur Magazine's list of Top Franchises and Top New Businesses as well as review sites such as Angie's List and Thousands of satisfied customers. With rapid growth, Sir Grout is the best choice for floor care and restoration by homeowners and businesses throughout the US.
General Manager, Tim Doherty
Tim Doherty never had a paper route. He diligently worked his way through the ranks of his family roofing company from an early age, learning everything he could about the technical aspects of the job, and valuable life lessons in leadership and the power of perseverance.
While sitting across from his family's customers, he learned that a stellar reputation is the most important asset that any business, or person for that matter, can build. At the same time, he began to understand the reason for the extreme distrust that exists for the home improvement industry.
The first of his family to attend college, Doherty graduated with distinction from Suffolk University after the rigorous undertaking of a double major combining global business innovation strategies with international law and diplomacy. He went on amassing new experiences in the construction market until a large national home improvement retailer reached out to him to bring some structure to a struggling home services acquisition.
His pulse on market trends during his tenure with that company lead him to the realization that the consumer home improvement market was changing rapidly and that restoration projects were taking the place of replacement projects as younger generations began buying their first homes with less disposable income for major undertakings, particularly for interior projects. That realization, coupled with the urge to get back to his roots in helping budding organizations grow responsibly, brought him to Sir Grout.
He is laser-focused and default aggressive towards his new goal of seeing Sir Grout become the paragon of hard surface restoration globally.
Operations Manager, Yenly Chen-Sum
Yenly has been an invaluable member of the Sir Grout team for over 8 years, starting her journey as our Digital Marketing Account Manager. Throughout the years, she has transitioned into several key roles, eventually becoming our Operations Manager. Her tenacity, determination, and persistence have played a crucial part in our success as a franchise, and she consistently demonstrates an unwavering commitment to the company's growth and development.
Fluent in both English and Spanish, Yenly connects with our diverse clientele and staff, ensuring clear communication and strong relationships. Her kindness and patience shine through every customer interaction, making her a trusted point of contact for those we serve. Yenly's background in tile and grout repair, paired with her ability to handle any challenge head-on, has made her an essential team member.
Coming from a large family with a strong work ethic and a tile and grout repair background, Yenly has always understood the importance of hard work and persistence. Her willingness to embrace change and continuously seek out new learning opportunities makes her a dynamic force within the company. From countless Excel formulas to ensuring our customers receive the best surface restoration service, Yenly is not afraid to dive into any challenge. She is known for tackling both big and small tasks with equal enthusiasm and expertise.
Technicians
All Sir Grout Raleigh Technicians are trained in house and held to a high standard of workmanship and ethical behavior. All jobs are completed by our employees and none of our work is performed by subcontractors.
